This is fully understandable to me especially if these people do not provide their clients with such contact options on a daily basis. The new regulations also specify the procedure for complaints about digital content and digital services. Importantly complaints will be able to concern not only products that the customer purchased but also those that he downloaded in exchange for subscribing to the newsletter. complaints about goods and the deadlines for
responding to complaints have also changed. In the Asia Mobile Number List context of Omnibus it is impossible not to mention the new requirements regarding price reductions and promotions publishing opinions or subscribing to the newsletter but I will discuss this in more detail later. The legislator also introduced many technicalcosmetic changes such as new definitions (including the above-mentioned definitions of digital contentservice). The provisions on complaints submitted by consumers
were also transferred from the Civil Code to the Consumer Rights Act. However this is a change that has little significance for the business owner. Some regulations apply only to marketplace owners or entrepreneurs selling off-premises. Price reductionspromotionsdiscounts what should we remember and how much could failure to adapt our businesses in this regard cost us? Discounts and promotions always motivate customers to make purchases. So far crossing out the price has been enough. What has changed since January ?